1What details does the agent need?

Do this right after your offer is accepted

The agent needs your details to prepare the Sales Advice, the document that kicks off the whole process.

Give the agent your full name(s) as the buyer(s)Give the agent your phone number(s) and email address(es)Tell the agent your conveyancer is RM Property Conveyancing

2When should you contact us?

While you wait for the updated contract

Call us on 02 4018 7555 and let us know your offer has been accepted. We will send you a Buyer Instructions Form to fill in.Complete the Buyer Instructions Form and send it back to us.Find your ID documents. You need your birth certificate or passport, plus your driver’s licence. New anti-money laundering rules mean we also ask about your source of funds. You do not need to send anything yet, just have it ready.Organise a pest and building inspection if you want one. Book it straight away, because you will want the reports back within your cooling-off period.

3When do you pay the deposit?

The sooner, the better

You will not lose any of it until contracts are exchanged, and paying early gets you to exchange faster.

Call the real estate agent to confirm the trust account details before you transfer anything.Pay at least 0.25% of the purchase price to the agent’s trust account.

4How do you sign and exchange?

Contracts are exchanged

Exchange of contracts is when the property officially comes off the market. Once you exchange, no one else can make an offer.

Sign the contract with us.Make sure the deposit has been paid. Your signed contract then goes to the vendor’s conveyancer, the vendor signs, and exchange is authorised.

5What happens during the cooling-off period?

Your last chance to change your mind

Use your 5 business days to check anything that worries you. Read how the cooling-off period works.Talk to us before day 5 if you are having second thoughts. Cooling-off ends at 5pm on the fifth business day after exchange.