Your Client Portal
One secure place for messages, documents and updates about your sale or purchase. We no longer have our own RM app. Everything now runs through the Client Portal, on the web or on your phone.
Two ways to log in
On your computer
Log in through your web browser. Use the email address and mobile number you gave us when you started your matter.
On your phone
Download the free Communicate by Smokeball app. It is the official app for our Client Portal.
Up and running in a few minutes
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Download Communicate by Smokeball
Find it on the App Store or Google Play using the buttons above. -
Open the app and tap Sign in
You do not need a password from us. -
Verify your identity
Follow the prompts to confirm your email address and mobile number. Use the same details you gave us. -
Lock it down (optional)
Tap the three dots in the top right corner, then Security, to turn on a passcode, Face ID or fingerprint login.
What you will use it for
Progress updates
You get an update as each stage of your sale or purchase is completed, so you always know where things are up to.
Secure messages
Message your conveyancer directly. Every conversation about your matter is kept in one place.
Shared documents
View the files we share with you and send us documents straight from your phone or computer.
Paying us? Always call first.
We never publish our bank details on this website. You will receive them in a Client Portal message and on your emailed invoice. Before you pay, phone our office on (02) 4018 7555 to confirm them. Read why we do this.
Trouble logging in?
Call us and we will get you sorted. 9am to 5pm, Monday to Friday.